Kudo Topic: Customer Success Assistance

Alan S.

December 21, 2021

Curiously enough, we had tried Splendid Spoon before switching to your company. It would've spoiled, and even if it didn't, it would have been much harder to prepare than your freeze-dried food. My wife just had shoulder surgery, and I had a stroke several years ago, so preparing food was tough for us. I'm glad we found you guys, and your customer service is awesome, too!

Joseph C.

February 8, 2022

Enjoying the meals, I was scared about the price increase, but thank god it was just a mistake. I am going to keep this going as long as I can. I feel a lot better. You need good food. Now, it seems easier after being talked through the subscription. I am grateful for the help; everything is fine now! You just made my day. I love these.

Kristin R.

March 29, 2022

Thank you for your response. I appreciate your top-notch customer service and understanding that these aren't right for my palate. If more companies were this responsive, I wouldn't be so nervous about trying new things. So even though it didn't work out for me, I am still pleased with your company. Many thanks!

Leslie L.

April 6, 2023

Thank you for the insight! I appreciate the candid response! I have ordered some to try and love the concept. Thank you again for your honest, straightforward response to my concerns. I am glad I asked because this has kept me from ordering in the past!

Katherine C.

January 26, 2022

Thanks so much for this! I follow Dr. Greger and receive his emails & videos, but I'm happy you included Dr. Sinclair's interview. I also follow him and have read his book. I'll subscribe to his future podcasts.

Thanks for your excellent meals & continued follow-up.